Privacy Policy

Last Updated: 10/11/2025

At Mally App and Store (mall-y.net), a modern e-commerce platform, we place the utmost importance on your privacy and the protection of your personal data. We are committed to providing a secure and reliable shopping experience.

1. Information We Collect

To offer the best possible service, we collect the following data when you create an account or complete a purchase:

• **Full Name**
• **Phone Number:** Necessary for login and One-Time Password (OTP) verification.
• **WhatsApp Number:** Used only for quick, necessary communication when required.
• **Email Address:** Optional, for receiving notifications and promotional offers.
• **Delivery Addresses:** To accurately determine the location for delivering your orders.

2. How We Use Your Information

We use this data exclusively for the following purposes:

• User identity verification and account activation.
• Processing and fulfilling purchase orders and ensuring efficient delivery.
• Providing essential technical support and customer service.
• Improving and customizing the user experience of the app and store to suit your interests.
• Sending alerts regarding new products or offers (based on your preference).

3. Data Confidentiality and Non-Sharing

We do not share, sell, or rent any of your personal information (including user details, orders, or favorites) with any third party. The sole exception is **necessary service providers** to complete core operations such as payment and delivery, and we ensure their commitment to strict privacy policies to protect your data.

4. Data Protection Measures

We implement the latest encryption and secure storage technologies to protect your data. We also use secure, encrypted communication protocols (HTTPS) to ensure data confidentiality during transmission.

5. Your Rights as a User

You have the full right to:

• Request the correction or modification of your personal information at any time.
• Request the complete deletion of your account and all associated personal data.
• Opt out of marketing messages and cease receiving them in the future.

**Contact Us:** For any inquiries related to privacy, please contact us via email: 📧 privacy@mall-y.net

6. Cookies

We use cookies for analytical purposes and to improve application performance. You can modify your browser settings to disable these files if you wish.

7. Updates to the Privacy Policy

We reserve the right to update this policy from time to time. You will be notified of any substantial changes through the application or via email.

**Your Consent:** Your continued use of the Mally app signifies your agreement to the terms outlined in this policy.